Sarah McBride and Sarena Glass care about the big picture when it comes to selling Queenstown properties and have a reputation for their transparent and honest approach.

The pair work under the umbrella of New Zealand Sotheby’s International Realty (NZSIR) and their partnership is a combination of complementary skills, carried over from previous experience working together in the company’s luxury rental business.

Sarena’s background is in valuation and sales while Sarah is the creative partner with a focus on marketing and sales.

They specialise in the lifestyle end of the Queenstown property market and consider they have a much wider role than simply selling houses.

“We realise we are not just transacting properties. Often, we help people achieve a retirement dream, a lifestyle change or assist with their investment plans,”  says Sarah. “It is this personal side that we really enjoy.”

Sarena says they always undertake detailed research of prospective properties particularly in the rural areas where there planning rules are different.

“We get everything together before we launch a property and won’t take it to market until we are absolutely ready. When we make a presentation to a vendor it involves honest and open feedback, particularly on price because we don’t want any hidden agendas. We like to be absolutely objective.”

Matching buyers with suitable properties is key.

“We need to understand what a buyer’s brief is and not go outside that. Time is precious and we usually suggest maybe three suitable places to view, rather than visiting properties that aren’t appropriate,” she says. “But in saying that we appreciate that finding the right place for the right person can also take some time.”

Sarah says working as a team means one or other is always available to meet and talk with clients exclusively.

“Our approach is credible and genuine and clients appreciate it. We aim to always be direct and honest and we do care about the people we are working with and they know that and trust us implicitly. For us it’s very much the big picture that counts.”