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Relaxing in Queenstown With the Experts

Written by Jenny McLeod

The recent opening of New Zealand’s borders with Australia has prompted a surge of trans-Tasman bookings for high-end holiday homes managed by Queenstown management company Relaxaway.

Business manager Jenny Parkes says that after a challenging year caused by the Covid-19 pandemic it is encouraging to receive such a positive response from prospective visitors to Queenstown.

“We are excited about the winter bookings from both Australians and Kiwis for our portfolio which includes more than 60 holiday homes in the Wakatipu.”

She says the company, established more than ten years ago, has a loyal customer base and systems and staffing in place which give them capacity to take on more quality holiday homes in the area.  

“The right properties can achieve excellent returns even if only rented out just a few weeks a year. We provide a comprehensive management service including initial advice to people considering renting their homes, interior design advice and project management and of course property maintenance.”

She says their continued investment in technology helps them stay one step ahead of an increasingly sophisticated and competitive market.

“We list properties on all the main global accommodation booking sites including Airbnb, Booking.com, Expedia, TripAdvisor and VRBO.  Our team has a wide range of skills which makes listing a property through us easy and hassle-free.”

Jenny attributes much of the company’s success to their pro-active sales approach and attention to detail.

“Little touches make all the difference when it comes to someone choosing one property over another, especially at the top end of the market.”

She says there are a surprising number of regulatory hoops to go through before a property can become a holiday home, such as having the correct resource consent in advance. 

“Our local knowledge and connections can be crucial in helping property owners through the different processes.”

Above all, Jenny says signing with Relaxaway provides peace of mind for homeowners and the flexibility to enjoy their own incredible holidays in the Queenstown asset whenever they like.

“They can relax in the knowledge that their asset is being well looked after. For people who live offshore or elsewhere in New Zealand this is vital and we are committed to providing an ongoing quality service to ensure owners’ objectives are achieved.”

About the author

Jenny McLeod