Knowing the Snow Business

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There is not much Treble Cone’s new general manager Toby Arnott doesn’t know about the Southern Lakes ski industry. Born and bred in Queenstown Toby hit the slopes at the age of three, eventually joining the Queenstown Alpine Ski Team and travelling the world ski racing.

A short break away from the snow convinced him he wanted to return and make a career in the industry and he started working from the ground up as a ski instructor.

Fast-forward a few years and he was delivering elite level on-mountain events and driving the strategic direction and overall operation of snow sports schools in Queenstown.

In his first season at TC he believes he brings a fresh approach to the business and is excited about joining a group of “first-class people”.

“I’m very happy to be working with a team that recognises the importance of providing exceptional customer experiences from the moment a guest arrives, through to their departure,” he says. “Because I’ve worked my way up the ranks I’ve got a very clear understanding of how alpine resorts and their individual departments work.”

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